Global Sourcing 2005
All right, so as the year winds up, companies are perhaps making their plans /goals for the coming year. The Indian IT industry has seen a substantial growth in 2004 and NASSCOM predicts a further increase in growth for 2005. The figure quoted by NASSCOM is USD 20 B (in exports). Sound crazy enough?
I attended a seminar on Global Trends of outsourcing in October. Here are some Key notes from the seminar given by Robert Mc Neil who is a Lead Analyst at Forrester.
Robert focused his talk on the recent IBM- JP Morgan outsourcing deal (JP Morgan withdrew a USD 5 billion outsourcing deal from IBM). He seemed to believe that was a very bold move on JP Morgan’s part, but also pointed out that the trends for such are reducing because of over dependence.
He mentioned that the outsourcing market will grow by 7% next year (2005), but will also see some trends of cost reduction due to competition. "The pricing for off-shoring have become a little transparent due to the benchmarking clauses" he said. Defined Process to support Global delivery will become more common, and certifications like CMM, Six Sigma, and ITIL and the latest eSCM-SP (for BPO) will become common.
Key Points:
-there will be an increase in third party brokerage
- Insurance and legacy are still key outsourcing areas
- Key components to select a client are:
+ Pricing : 53%
+ Knowledge of Industry : 49%
+ Domain Knowledge : 41%
+ Financial stability : 8%
+ Certification: 8%
posted by Globsyn Business School @ 1:32 PM
1 Comments:
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